Customer Support

Vienna Scientific Instruments is committed to provide customers with immediate and highest quality product service and support in German and English. If you need any assistance, representatives are available via landline, cell and email to answer your questions.


Our customer support is unique in that you can talk directly to the designer or programmer of each product. 

In many cases we can arrange in-house consultations at your location, e.g. at project initiation, for testing prototypes and for training purposes.


Contact the customer support

Languages: German, English

Office hours:  Mon-Thu 8.30am - 5pm, Fri 8.30am - 3pm CET. 

(Please note that our team can only immediately respond during office hours; browse this LINK for current local time in Vienna.  Please call the cell phone numbers in urgent matters!)