Business PhilosOphy & Quality Policy
Who we are
We are an Austrian engineering company that believes that research is accelerated when scientific instruments are tailored to very specific needs. Using our technical experience and scientific approach, we develop innovative and functional scientific instruments in collaboration with expert users - YOU!
What we do
Creating solutions - together!
We design and build scientific hardware - providing high quality, cost effective tools for use in the laboratory, greenhouse or field. We use innovative, on-demand production chains to provide scientific instrumentation adapted to a wide range of fields within the natural sciences. For the convenience of our customers, we can advise on experimental design and best practices for reporting and scientific dissemination of your projects.
Vienna Scientific Instruments GmbH is located in the border region between Vienna and the state of Lower Austria. We are a group of skilled and highly motivated engineers and scientists, technicians and business administrators committed to supply innovative, accurate, user friendly, and dependable research tools for field and laboratory use. People are at the heart of VSI - we achieve great things because we build on our strengths and work as a team, with integrity and enthusiasm. From the executive team to our newest intern - we all make a difference. In the field or the laboratory, studying roots, insects, or the abiotic environment (soil, air), Vienna Scientifics' devices always fit your needs because they are developed in this collaborative atmosphere including the experts into the process - YOU! We assure personal dedication and full commitment to our customers’ needs.
We would like to take the opportunity to thank our partners for their valuable input and the technical challenges they allowed us help solving. We wish you most success in all your future endeavours and hope to continue to be part of your research.
Count us out! Vienna Scientific Instruments does not develop, build or supply equipment which will be used in consumptive experimentation on vertebrates.
Quality policy
At Vienna Scientific Instruments, we are committed to value-oriented quality from the customer's perspective.
- Quality of workmanship and service are promoted without excessive cost.
- Quality is primarily dependent on the individual commitment and acceptance of responsibility by each employee for the quality of the products and services offered, both internally and externally.
- Continuous improvement efforts focus on product enhancement, process reliability and customer satisfaction.
- We recognise the importance of service quality, customised solutions and mutual trust.